{"id":23203,"date":"2024-05-19T08:39:52","date_gmt":"2024-05-19T18:39:52","guid":{"rendered":"http:\/\/thefilipinochronicle.com\/backup\/?p=23203"},"modified":"2024-05-19T08:40:39","modified_gmt":"2024-05-19T18:40:39","slug":"hawaii-reach-settlement-with-wireless-carriers-over-deceptive-misleading-advertising-practices","status":"publish","type":"post","link":"https:\/\/thefilipinochronicle.com\/backup\/2024\/05\/19\/hawaii-reach-settlement-with-wireless-carriers-over-deceptive-misleading-advertising-practices\/","title":{"rendered":"Hawaii Reach Settlement With Wireless Carriers Over Deceptive, Misleading Advertising Practices"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img data-attachment-id=\"23168\" data-permalink=\"https:\/\/thefilipinochronicle.com\/backup\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683\/\" data-orig-file=\"https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?fit=1024%2C683&amp;ssl=1\" data-orig-size=\"1024,683\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024&#215;683\" data-image-description=\"\" data-medium-file=\"https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?fit=300%2C200&amp;ssl=1\" data-large-file=\"https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?fit=640%2C427&amp;ssl=1\" src=\"https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=562%2C375\" alt=\"\" class=\"wp-image-23168\" width=\"562\" height=\"375\" srcset=\"https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?w=1024&amp;ssl=1 1024w, https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=675%2C450&amp;ssl=1 675w\" sizes=\"(max-width: 562px) 100vw, 562px\" data-recalc-dims=\"1\" \/><\/figure><\/div>\n\n\n\n<p>The Hawaii State Department of Commerce and Consumer Affairs Office of Consumer Protection announces that the 50-jurisdiction settlement worth $10.25 million resolves the general investigations into the Wireless Carrier providers&#8217; deceptive and misleading advertising practices.<br><br>The Wireless Carriers are AT&amp;T, Cricket Wireless, T-Mobile, Cellco, Verizon Wireless and TracFone Wireless.<br><br>\u201cThis settlement holding wireless carriers accountable for misleading advertising sets a precedent for transparency and honesty in the industry,\u201d said Mana Moriarty, executive director of the Hawai\u2018i Office of Consumer Protection.<br><br>\u201cMoving forward, consumers can expect clear disclosures and truthful representations in advertisements and offers.\u201d<br><br>Hawaii will receive $79,928.66 as part of the 50-jurisdiction settlements with the Wireless Carriers. These payments may be used for consumer protection enforcement and consumer education.<br><br>As explained in the announcement, there are four ways Wireless Carriers are misleading their customers:<br><br>(1) \u201cunlimited\u201d data advertisements, which failed to clearly and conspicuously disclose material limitations; <br>(2) \u201cfree\u201d phone offers, which failed to clearly and conspicuously disclose material conditions; <br>(3) monetary incentives to \u201cswitch\u201d wireless networks, which failed to clearly and conspicuously disclose how the monetary incentives would be provided; and <br>(4) wireless carrier plan comparisons, which failed to disclose material differences.<br><br>As part of the assurance terms, the settlement will require the Wireless Carriers to adhere to rules to ensure the safety and protection of consumers against misleading advertising.<br><br>These terms include referring to &#8220;unlimited&#8221; mobile data plans when there are no set numerical limits on the data plan, clearly stating the fees and amounts Wireless Carries will pay consumers for the &#8220;switch&#8221; carriers program, and training customer service representatives to implement and comply with the assurance terms of the settlement.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Hawaii State Department of Commerce and Consumer Affairs Office of Consumer Protection announces that&#8230;<\/p>\n","protected":false},"author":1,"featured_media":23168,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","_links_to":"","_links_to_target":""},"categories":[11,5],"tags":[],"featured_image_urls":{"full":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?fit=1024%2C683&ssl=1",1024,683,false],"thumbnail":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=150%2C150&ssl=1",150,150,true],"medium":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?fit=300%2C200&ssl=1",300,200,true],"medium_large":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?fit=640%2C427&ssl=1",640,427,true],"large":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?fit=640%2C427&ssl=1",640,427,true],"1536x1536":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?fit=1024%2C683&ssl=1",1024,683,true],"2048x2048":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?fit=1024%2C683&ssl=1",1024,683,true],"ultp_layout_landscape_large":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=1024%2C683&ssl=1",1024,683,true],"ultp_layout_landscape":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=870%2C570&ssl=1",870,570,true],"ultp_layout_portrait":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=600%2C683&ssl=1",600,683,true],"ultp_layout_square":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=600%2C600&ssl=1",600,600,true],"covernews-slider-full":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=1024%2C683&ssl=1",1024,683,true],"covernews-slider-center":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=685%2C500&ssl=1",685,500,true],"covernews-featured":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?fit=1024%2C683&ssl=1",1024,683,true],"covernews-medium":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=540%2C285&ssl=1",540,285,true],"covernews-medium-square":["https:\/\/i2.wp.com\/thefilipinochronicle.com\/backup\/wp-content\/uploads\/2024\/05\/lte-cellular-service_cell-tower_mobile-phone_binary-100808724-large-1024x683-1.jpg?resize=375%2C250&ssl=1",375,250,true]},"author_info":{"info":["admin"]},"category_info":"<a 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